Latest blog articles

Success Spotlight: Leaders of Change at MGIC

Gina Zielinski is a Talent Management Consultant for MGIC, Mortgage Guaranty Insurance Company. Her focus is on designing and facilitating initiatives for leadership and coworkers that support MGIC’s business strategies.

Success Story: Global Manufacturing Organization Embeds Change Management

Human Resources leadership at a global manufacturing company recognized that to achieve the long-term goals of their department and the organization as a whole, they needed to proactively pursue a focus on the people side of change.

While the organization had a history of project management success , growing success led to significant growth goals with very big people implications. The leadership team within Human Resources knew that a change management capability would be necessary to accomplish the organization’s overall goals, yet they also knew that much of the organization was not yet ready to begin building this capability. In light of this, the department focused first on building an internal department change capability while also preparing for an eventual enterprise-wide capability build.

Success Story: Multinational Logistics Organization Enables Growth Through Change Capability

Crowley Maritime Corporation is a U.S.-owned-and-operated marine solutions, transportation and logistics company providing services in domestic and international markets. Crowley is a complex organization made up of six business units with approximately 6,000 employees. It operates in over seven countries for over two billion dollars in annual revenue.

Success Story: Flight Standards Service of the FAA

The Flight Standards Service of the United States Federal Aviation Administration (FAA) promotes safe air transportation by setting regulations and standards for certification and oversight of airmen, air operators, air agencies and designees. The service employs over 5,400 people and its work impacts the millions of travelers that fly on commercial or private aircraft throughout the United States and the world every day.

The FAA has had a well-documented legacy of working complex changes. Recent years has led many government agencies, including the FAA, to recognize the need to become more effective at leading and managing change. The Flights Standards Service internalized this charge and, in 2014, pledged to embed a new mindset, skillset and toolset for leading change.

Thought Leader Spotlight: Jean-Claude Monney, Former Chief Knowledge Officer at Microsoft Services

Jean-Claude Monney is a seasoned executive and leader in the knowledge management and digital transformation space, as well as a teacher, speaker and digital transformation coach. In our interview below, he discusses what first introduced him to change management, how he’s seen the discipline influence the business world, and where he sees it going.

Project Success: Workday HCM Integration and Implementation at The Texas A&M University System

In 2015, the Texas A&M University System was still reliant on a payroll system that was 35 years old, expensive to maintain, and difficult to adapt. Additionally, this system no longer followed business best practices. The A&M System selected Workday as the right cloud-based software for their new human capital management system. Workday would integrate HR, payroll, and other solutions and would also simplify and standardize processes while minimizing overhead.

Success Spotlight: Change Management Instructor at Florida Hospital

Mike Prazniak is a change practitioner and instructor working in the Revenue Cycle Program Management Office (PMO) at Florida Hospital. In 2015 Mike realized a personal and professional goal of becoming a Prosci-Certified Advanced Instructor (PCAI).  In addition to leading major change initiatives and certifying over 100 practitioners, Mike has also worked to establish change management competency as one of the core attributes of the Revenue Cycle department. Mike is an active member of the Association of Change Management Professionals (ACMP) Global and serves as a founding member of the ACMP Florida chapter, where he currently serves as Chair of Membership, Communications and Events.

Success Story: European Property Management Group Succeeds with New Division

Coor Service Management delivers services in both hard and soft facility management to customers in Sweden and throughout Northern and Eastern Europe. In 2015, Coor established a new division: Coor Property. They partnered with Human Univerz, a Danish change management firm and partner with Prosci, to apply the Prosci change management methodology and Appreciation at Work resources to the new division.

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