Latest blog articles

New Research on Managing Resistance to and Sustaining Changes

This October, Prosci released findings from two new topical research studies, Managing Resistance to Change and Sustaining and Reinforcing Change Outcomes. These two separate studies bring together insights from hundreds of change practitioners with 833 contributing to Resistance and 659 contributing to Sustainment. Each study explored new challenges and best practices for these crucial topics, above and beyond what had been explored in the biennial Best Practices in Change Management study.

5 Questions to Ask to Get Buy-In for Change Management

“Priority is the function of context,” says Stephen Covey. So how do you position the value of change management in the right context so that it gets the priority it needs?

Think about what you describe when you make the case for change management. How is change management viewed by your project leaders? Is it seen as an optional add-on rather than a vital contributor to the project’s success? Do you spend the conversation talking about change management activities, like communication and training, or do you focus on change management’s contribution to overall project results and outcomes?

The Four C's of a World-Class Change Manager

You’ve probably heard about the four C’s of diamonds: color, clarity, cut and carat weight. Introduced in the middle of the twentieth century by the Gemological Institute of America (GIA), they created a global standard for the attributes for judging diamonds.   

Defining Success After Change Management Certification

I spend a significant portion of my time working with new change practitioners following Prosci’s Certification Program and supporting them on the first steps of their change management journey. The most common question I receive is “where do I start?” This question is the perfect segue into a conversation around the definition of success post-certification.

3 Types of Change-Resistant Employees and How to Engage them

Employees fall into three groups when faced with change. Group 1 is open and willing to change and is often called the early adopters. Group 2 is uncertain and hesitant about change. Group 3 becomes entrenched and often will not change.

How to Reinforce Change with Employee Feedback

Effective change management always includes reinforcement, but projects often overlook this step, even though it is critical to the long-term success of a change. In reality, your entire change management plan should include reinforcing efforts from the very beginning.

5 Ways to Educate New Practitioners About Change Management

Once you’ve hired a new change management practitioner or team member, how do you ensure they have the knowledge and ability they need to successfully facilitate change?

Change Management Elevator Speeches

There are many people you may have discussions with regarding change management. To be effective, each of these different conversations must be meaningful to the person you are speaking with. The conversation about change management and why it is important is very different if you are talking to a CEO, frontline manager, communication specialist or project manager.

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