Following a keynote speech at the 2019 PMI China Congress entitled, "How to Use Change Management to Achieve Project Success," Prosci's Mark Dorsett talked with Project Management Review Magazine (PMR) to offer insights on the keys to project success. PMR reports on the latest advances in project management research across China and internationally, paying special attention to companies that are expanding their global reach. As EVP of Global Business, Mark leads Prosci's efforts to build global strategic partnerships and has helped clients in more than 40 countries achieve greater success with change.
Photo credit: Project Management Review Magazine
Mark, you’ve worked across the globe. In terms of measuring project success, have you met differences in different countries?
In this VUCA era, how do you understand the importance of change management? Do you think it’s necessary to establish a CMO (Change Management Office) in organizations?
In addition to the assumed PM skills, I recommend the following:
Project management provides the structure, processes and tools to manage the technical side of any initiative while change management addresses the people-side issues associated with adoption and usage. Project success is more likely when the two disciplines work together from the project's outset, integrating the disciplines to form a unified value proposition.
Learn more about integrating project management and change management here.
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