Change management has made many important strides over the course of the last several years. One of the most recent milestones of significance is a new requirement for change management on projects at the legislative level.
Effective July 1, 2016, the state of Georgia enacted the “Accountability, Change Management and Process Improvement Act of 2016.” The purpose of the bill is clear; as the state of Georgia increases the pace of process improvement and technology changes, it is now required that project leaders think through and plan for the project business case and the impacts to employees and citizens.
Change Management Required on Projects over $1 Million
Under the banner of agency readiness, the new bill states that, “all state agencies, boards, authorities and commissions of the executive branch of state government shall provide for a change management plan and resources necessary for plan execution for projects that exceed $1 million in value, projects that directly involve two or more state agencies or service delivery changes in existing programs that significantly change existing business processes.”
The results of all our latest developments in the industry and this recent milestone in the state of Georgia tell us one thing: change management is a recognized discipline that is seen as a necessary component of running successful projects and businesses.
Dan Gamble, Account Manager responsible for government accounts at Prosci, shares his perspective on what this means for the discipline of change management:
This is a major validation of the value of change management. At a time when states are seeing a drastic reduction in their revenues due to legislative budget cutting, for the 8th largest state (by population) to mandate change management for all projects over $1M in budget speaks to its importance and value.
- Dan Gamble, Account Manager
From the Research - Changes in State Government
Out of the 4,500 participants in Prosci’s latest round of change management research, state government was the second most-represented industry. These are agencies that are impacting not only a large number of employees but also a large number of state citizens through a multitude of changes. Below you see the demographics of state governments represented in Prosci research alone.
Change Management Trending in State Government
Georgia is not the only state heading this direction. Through his client experience, Dan shares his perspective on change management spreading across the United States:
To my knowledge, Georgia is the first state to enact such a requirement at this level. But other states have made recommendations, such as the state of Texas’ comptroller’s office, which wrote that “Agencies should have an effective change management process in place” when dealing with contractors. Even the U.S. State Department identifies the importance of having a change management plan for any new rules of law, but I could find no evidence of any other mandated change management requirement in the government sector in our country.
Another example of a state agency that has leveraged change management in meaningful ways is the Colorado Department of Transportation. Download their success story here to learn more about their change management efforts and successes.
The awareness and recognition that change management is now a required element of planning at a legislative level is a large step forward for the maturation of change management. Milestones like these should be celebrated and leveraged. Prosci, along with our partners, is actively working with the state of Georgia to support this important bill and ensure change management is a key element of every plan to help ensure change success.
Certification in change management is an important element of becoming a valuable contributor to change success. Interested in attending Change Management Certification in Georgia? Find our next available programs on our website.
Michelle Haggerty has been with Prosci for over a decade and is currently responsible for Prosci's service portfolio and internal operations, leading the strategic direction of our offerings and ensuring delivery quality. Through balancing operational excellence with the customer experience, Michelle helps companies optimize the benefits of change management and achieve their project outcomes.