Change management is now recognized as a formalized discipline, and an increasing number of organizations are beginning to offer positions in change management. In Prosci's recent benchmarking study, participants identified the following top two internal trends:
A greater awareness of the need for change management
More resources and positions dedicated to change management
Prominence of change management job positions
Let’s take a deeper dive into the data surrounding the resources and the positions that organizations are dedicating to change management. According to Prosci's latest research, 53% of organizations have a full time change management job position. This has grown 23% in just four years.
Of the permanent positions in place, over 50% were established within the last two years, suggesting that the industry and the job market are gaining energy quickly.
Change Manager Job Responsibilities of Today
So what does a Change Management Practitioner do in a full-time position? In the Best Practices in Change Management - 2016 Edition, Prosci had change managers define key responsibilities of their job role. The top six responsibilities were:
Support change management at the organizational level
Apply a structured methodology and lead change management
Support communication efforts
Support training efforts
Apply interpersonal skills
Possess change experiences
These six job responsibilities are just the beginning of what a change practitioner ends up contributing to an organization.
Change Manager Job Responsibilities of Tomorrow
Over the next five years, research participants anticipate an increased focus on building internal capabilities and core competency for change. Participants expect greater emphasis on change agility and capacity within organizations. This extends to the development of internal change teams and the creation and refinement of change management roles, that will be integrated throughout the functional areas of the organization.
With this evolution, the trends are pointing toward a need for advanced practitioners with a deepened level of knowledge on change management tools, models and methodologies, experience applying change management on a variety of changes, and the ability to adjust to complex situations with poise and confidence. Learn more about Prosci's Advanced Certifications below. These comprehensive trainings allow change professionals to learn, apply and demonstrate success in their change management specialization.
Michelle Haggerty has been with Prosci for over a decade and is currently responsible for Prosci's service portfolio and internal operations, leading the strategic direction of our offerings and ensuring delivery quality. Through balancing operational excellence with the customer experience, Michelle helps companies optimize the benefits of change management and achieve their project outcomes.