Today’s enterprises know that times have changed. We’re experiencing bigger, more complex changes than ever before, and they’re happening faster. Organizational agility is a must.
So how do we ensure that the new systems and programs we’re investing in get the ROI we hope for? When we develop new processes in the interest of efficiency, embark on a cultural transformation, or acquire a competitor, will our employees jump on board or resist the change? And if the latter, how will that impact project ROI and the employee experience? To successfully change and grow, organizations need to be effective at change management.
Prosci is always interested in learning about how our customers approach change management in their particular environments and cultures. So we reached out to 10 industry innovators—reflecting a diverse mix of industries, revenue and size—to understand how they’re integrating change management into their organizations. Interestingly, several universal themes emerged across these organizations. Yet each organization revealed how they’re uniquely growing their enterprise change capability and applying change management in their organization.
In engaging with these customers, the following six tactics emerged for growing enterprise change capability:
When you realize it’s time to move beyond applying change management project by project, consider the above tactics and how you might uniquely apply them in your environment. Are there key initiatives in your organization that would be good choices for deploying change management on? Which aspects of your culture can you leverage in your approach to enterprise change management? Can you identify several places in your organization where energy already exists that can help foster a pull for change management? Answering questions like these can help you identify the next steps to advancing your organization’s change maturity.
If you’d like to learn more about how these and other organizations are creating cultures where employees successfully transition through changes—and businesses see the project results they desire—check out our eBook, “6 Tactics for Growing Enterprise Change Capability.”
Sue Emond is the content marketing strategist for Prosci, where her focus is equipping individuals and organizations with the content they need along their change management journeys. Sue uses her diverse background in marketing, communications and customer reference programs to help foster a culture of engagement between Prosci and its customers while helping to drive client success.
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