Making the Case, Building Enterprise Capability
Building an organizational competency to manage change is not like installing a new technology or...
Building Enterprise Capability
Many organizations are applying change management to specific projects and initiatives. The most...
Effective communications are critical to every change management project. As a change management...
The Prosci 3-Phase Process has been around for over a decade. Phase 2 – Managing Change focuses on ...
This month Prosci launched Tim Talks, an ongoing series of 5-minute videos featuring conversations...
The change management highway offers winding roads, vistas, off-ramps and detours for new...
The Prosci ADKAR® Model is a framework for managing and understanding individual change. The model...
Prosci Solutions & Trainings, Building Enterprise Capability
Prosci’s global leadership in change management has steadily grown in recent years. In 2009, we...
Making the Case, Integrating Project Management
The disciplines of change management and project management are both necessary when executing a...
When we think of change management, we typically envision the actions we take, such as...
Making the Case, Getting Started
As we enter the second half of the year, the need for change management is greater than ever....
When the people side of change is ignored or poorly managed, the project and the organization take...
Prosci Solutions & Trainings, Building Enterprise Capability
Mike Prazniak is a change practitioner and instructor working in the Revenue Cycle Program...
Prosci Solutions & Trainings, Building Enterprise Capability
Jeremy Sparks leads the organizational change management practice at a Fortune 100 company. The...
Prosci Solutions & Trainings, Building Enterprise Capability
Alistair Lowe-Norris is the leader of global strategy for Adoption and Change Management at...
Prosci Solutions & Trainings, Research & Trends
The discipline of change management is rapidly growing and with it, the change management job...
Building Enterprise Capability, Achieving Project Results
First of all, congratulations to the University of Virginia Cavaliers for winning the 2019 NCAA...
Prosci Solutions & Trainings, Research & Trends
The Association of Change Management Professionals (ACMP) held its annual conference in Orlando...
Change and change management. On the surface, these terms may seem interchangeable. However, there...
Change, our favorite topic around here, is happening at Prosci in full force. We’re happy to...
If you are just beginning to implement change management on a project, remember that for many...
Since 1994, Prosci has been listening to and engaging with clients around the world to help people...
Prosci Solutions & Trainings, Research & Trends
One of the genuine joys that I get in my job as Research Product Family Coordinator at Prosci is...
Prosci Solutions & Trainings, Getting Started
Is certification really necessary? Doesn’t experience alone qualify us? I understand the quandary,...
Over the past 20 years, the use of structured methodologies for managing the people side of change...
Engaging Organizational Roles, Getting Started
At a project’s outset, change practitioners rightly spend considerable energy identifying...
Engaging Organizational Roles, Getting Started
Active and visible sponsorship is the single greatest contributor to the success of a change...
Engaging Organizational Roles, Planning & Executing
Sponsors need change management practitioners, and practitioners need sponsors. Each provides the...
Change occurs as a process, not as an event. Organizational change does not happen instantaneously...
Building Enterprise Capability, Getting Started
Want to know how to engage your sponsors and increase their change management awareness? This...
You may already know the ABCs of sponsorship—Active and visible participation, Building a...
Engaging Organizational Roles, Building Enterprise Capability
In my role at Prosci, I have the privilege of working with senior executive teams across all...
As a senior executive, sponsor of change, and Executive Instructor for Prosci Canada teaching...
How do you establish the scope of change management, and why does it matter? By creating a working...
Prosci Solutions & Trainings, Achieving Project Results
With the new year, it’s time to start thinking about new goals for change management in our...
Managing and supporting front-line employees through change is essential for the success of your...
Do you know how to prepare for change? The Prosci methodology begins not with change management...
Prosci Solutions & Trainings, Achieving Project Results
For over a decade, Prosci research participants have reported that engaging impacted employees in...
Prosci Solutions & Trainings, Achieving Project Results
Managers play critical roles in times of change. In fact, two decades of Prosci research and our...
Research & Trends, Planning & Executing
Last time we explored what can happen when there is no effort to actively sustain a change (SPOILER...
Research & Trends, Planning & Executing
Recently, we talked about what change managers do to confront active, loud and direct resistance to...
While the data is quite clear that your projects will be more successful with change management,...
Prosci Solutions & Trainings, Achieving Project Results
Change initiatives often produce confusion and ambiguity both for us as change practitioners and...
Prosci Solutions & Trainings, Achieving Project Results
Over a decade of research supports that projects with excellent change management are six times...
Prosci Solutions & Trainings, Achieving Project Results
Many organizations are looking to build enterprise-wide change management capabilities and equip...
Research & Trends, Planning & Executing
I have reached that stage in my life where all my close friends and family members have at least...
Research & Trends, Planning & Executing
Growing up, my mother constantly struggled to get things to stick with me, a fact she brings up on...
Research & Trends, Planning & Executing
This October, Prosci released findings from two new topical research studies, Managing Resistance...
Prosci Solutions & Trainings, Getting Started
The new Prosci.com website is live! The site offers a more engaging, intuitive, interactive user...
Building Enterprise Capability, Planning & Executing
“Priority is the function of context,” says Stephen Covey. So how do you position the value of...
Integrating Project Management
Supply chain projects often demand significant resources to complete, so managing them effectively...
Planning & Executing, Getting Started
You’ve probably heard about the four C’s of diamonds: color, clarity, cut and carat weight....
Planning & Executing, Getting Started
I spend a significant portion of my time working with new change practitioners following Prosci’s...
How can you obtain the skills to keep up with bigger, faster and more complex change? What is the...
ADKAR, Research & Trends, Getting Started
Once people understand the Prosci ADKAR® Model, they tend to fall in love. They shamelessly wear...
Building Enterprise Capability
As urban gardening continues to grow in popularity, people have become increasingly creative in how...
Building Enterprise Capability, Getting Started
Want to know how to engage your sponsors and increase their change management awareness? Below is a...
Building Enterprise Capability
In today’s global marketplace, organizations that can change more effectively domestically and...
Building Enterprise Capability
Over the last few decades, the discipline of change management has emerged and evolved. What was...
Building Enterprise Capability
Do you need to build buy-in for an Enterprise Change Management deployment at your organization?...
Building Enterprise Capability
Alistair Lowe-Norris leads the global strategy for Adoption and Change Management at Microsoft....
The magnitude of a given change will impact how employees react and how you should manage the...
Do you have a project sponsor named, but lack the true sponsorship you need to succeed?
When...
Building Enterprise Capability
DSV Global Transport and Logistics offers transport services worldwide and employs around 44,000...
Employees fall into three groups when faced with change. Group 1 is open and willing to change and...
Building Enterprise Capability
Oshkosh Corporation is a global manufacturing company that designs and builds the world’s toughest...
How will organizations embrace change management this year? And next year? And the year after that?...
Effective change management always includes reinforcement, but projects often overlook this step,...
The annual Change Management conference by the Association of Change Management Professionals is...
Building Enterprise Capability
“This has been really informative, but my plate is really full, and I need to get back to the...
ADKAR, Research & Trends, Getting Started
A structured approach to the change process is a critical concept in developing a successful and...
Do you have what you need to win at change? These change practitioners are utilizing the latest and...
Prosci Solutions & Trainings, Research & Trends
As we prepared for the release of our tenth Best Practices in Change Management report over twenty...
The resounding theme from two decades of change management best-practices research is that...
ADKAR, Research & Trends, Getting Started
Managers have always been a key lever to success in change management work. They are the frontline...
ADKAR, Research & Trends, Getting Started
Since the beginning iterations of Prosci’s change management research, we’ve known about the...
Building Enterprise Capability
Many industry-leading organizations are building change competency and solidifying their change...
Once you’ve hired a new change management practitioner or team member, how do you ensure they have...
The path of organizational change is littered with good ideas that never delivered on the results...
ADKAR, Research & Trends, Getting Started
Peter Drucker famously observed, “what gets measured gets managed.” In the change space,...
ADKAR, Research & Trends, Getting Started
Integrating change management and project management has been an area of study for over a decade at...
Research & Trends, Integrating Agile
To respond to recent changes, organizations are deploying Agile methods and mindsets using...
Research & Trends, Integrating Agile
“In a project using an Agile method, change management must adapt and be flexible. In related...
There are many people you may have discussions with regarding change management. To be effective,...
ADKAR, Research & Trends, Getting Started
In our age of innovation and sophistication, I am always amazed by the power of the throw-back. We...
ADKAR, Research & Trends, Getting Started
When people do not share a common language, it can lead to confusing, even hilarious results....
Change management as a discipline is almost unrecognizable when it comes to new opportunities for...
Prosci Solutions & Trainings, Building Enterprise Capability
Building role-based individual change competencies is an essential aspect of growing an enterprise...
How do you know if your change management approach is set up to succeed? Using the Prosci change...
Integrating Project Management
In brief: you can build greater buy-in and understanding of change management with project managers...
In study after study, Prosci has seen a common denominator to successfully transitioning...
Building Enterprise Capability
Change management assessments are commonly touted by consultants as a key step in the change...
Planning & Executing, Getting Started
Changes ultimately come to life through the individuals who have to do their jobs differently as a...
Prosci's methodology is the collective lessons learned by thousands of change practitioners and...
Each month, Prosci delivers over 30 Change Management Certification Programs. In order to...
Building Enterprise Capability
Change management's purpose is clear - to ensure that changes deliver intended results and outcomes...
Building Enterprise Capability
We receive inquiries every day from organizations looking to build enterprise-wide change...
Prosci Solutions & Trainings, Research & Trends
Where were you in 2004? The answers among us will be wide reaching but perhaps we all had one thing...
Planning & Executing, Getting Started
‘Unpack’ is a word that entered our business vocabulary pretty recently and stuck. It refers to...
Prosci Solutions & Trainings, Planning & Executing
If you are a change practitioner, chances are you've had several questions about how to begin...
Planning & Executing, Getting Started
Why do we need change management?
The answer may seem obvious to those of us who are change...
While the data is quite clear that projects will be more successful if you apply change management,...
As 2016 comes to an end, we shift our focus to 2017 and the new opportunities and challenges on the...
How do you begin to have the "what is change management" discussion? And how does the person you...
Why do we do change management? To build excellent plans? To abide by best practices in business?...
The idea of change occurring in three distinct phases is found in most change management...
How do you introduce change management to the stakeholders of a project you are supporting? Below...
Research & Trends, Integrating Agile
Imagine that you, an experienced change management practitioner, are assigned a new change...
Leading organizations are realizing that the ability to deliver results in times of change is a...
Organizations are developing change management as a core competency, a trend that will carry...
The pace of change is increasing and with it the demand for experienced change leaders. How can you...
Prosci Solutions & Trainings, Research & Trends
Change management has made many important strides over the course of the last several years. One of...
Building Enterprise Capability
As change management professionals, we are constantly reminding our colleagues, clients and leaders...
The research tells us that projects with excellent change management are 79% more likely to meet or...
As more companies in the utilities industry implement technological changes, culture changes or...
Building Enterprise Capability, Planning & Executing
Building an enterprise change capability is tricky business. One of the many challenges leaders on...
The Prosci ADKAR Model gives us five outcomes individuals must achieve in order to change...
In the Prosci ADKAR Model, knowledge and ability are two distinct elements. Knowledge of how to do...
Prosci Solutions & Trainings, Research & Trends
Now more than ever, organizations are increasing their use of technology and looking to leverage...
I don’t know about you, but when I’m crossing a bridge, I want it to be solid. I am not one of...
Fortune Magazine recognized Prosci as one of the top 20 Best Places to Work in Consulting and...
Last week, change management professionals from around the globe converged on Dallas, TX, for the...
In our last post, we talked about the importance of building awareness of the need for a change,...
What is your finish line?
That’s the question Mark Dorsett, a frequent global speaker from Prosci,...
I was one of those dogged (or, as I like to think, “passionate”) children who did not change easily...
Back in 2009, we started researching change management trends, curious to know what was in the...
Prosci Solutions & Trainings, Building Enterprise Capability
Earlier this month, Google’s CIO Ben Fried commented on stage at the Forbes CIO Summit that Google...
We all know that culture has a huge impact on our change management projects. To reinforce this,...
In every biannual best practices report, we ask the same question:
What are the top contributors to...
Each new Prosci research report is an opportunity to expand the body of knowledge in change...
Research and sausage.
Yes you read that correctly! How is sausage made and what is the process?...
Making the Case, Achieving Project Results
As change managers, we often find ourselves explaining what change management is and why it is...
Two members of the Prosci team authored an innovative chapter on a new Change Scorecard for the...
Two days. Five events.
It was grueling. It was exhausting. But it was so exhilarating and...
Prosci Solutions & Trainings, Planning & Executing
Since launching our Advanced Certifications almost three years ago, more than 1,500 change...
In the 2013 change management benchmarking study, we asked participants for their insights...
Building Enterprise Capability
More change is happening and at a faster rate. Change is also becoming more complex and requires...
Building Enterprise Capability
Recent research shows that permanent change management jobs are on the rise. But where has the...
Prosci President Allison Seabeck and AdPro CEO Kirk Sievert announced this week that AdPro...
With project management becoming more interested in how change management can increase project ROI,...
Building Enterprise Capability
Training is an integral part of the journey to organizational competency, and for every person that...
Prosci Solutions & Trainings, Research & Trends
How do Organization Development and change management relate, and how do they together drive more...
Building Enterprise Capability
In the coming years, no other competency will be more important to your organization than the ...
Need to improve your change management vocabulary? Below is the Prosci guide to change management...
Prosci has been publishing content on the countless aspects of change management since the 1990s,...
Building Enterprise Capability
Managers and supervisors play a key role in effective change. They are in a unique position -...
An organization that faces constant demands to change and uses effective change management over...
The project plan is one of the cornerstones of successful change efforts. Harvey Mackay is quoted...
Research results clearly point to active and visible executive sponsorship as the number one...
Building Enterprise Capability
"Our plant has been working on managing a ‘cultural change’ project. We have invested thousands of...
Building Enterprise Capability
The excerpt below comes from the 2005 Best Practices in Change Management benchmarking report with...
As we enter a new year, some 25 years after change management was first introduced as a formal tool...
Building Enterprise Capability
The first tutorial in this two-part series addressed the change associated with improvement systems...
Building Enterprise Capability
Over the last decade, the discipline of change management has emerged and evolved. What was once an...
The seventh change management benchmarking study conducted by Prosci uncovered lessons learned from...
In brief: One size does not fit all. The "right" change management approach for a particular...
Many practitioners are faced with the challenge of building commitment and support for change...
The business case is more than just the numbers - it tells the story of your project. As you get...
Over the last ten years, organizations have placed a greater importance on managing the people-side...
Building Enterprise Capability
In brief: Proofs of success and signature wins are critical catalysts for building an...
Many project leaders or project managers appreciate the critical need for communications during...
Changes come to life through the work and behaviors of individuals in your organization. Simply...
More than 400 project leaders and change management practitioners representing organizations from...
Building Enterprise Capability
This series discusses the steps you can take to create change management competency into your...
Tools or components of change management include:
Building Enterprise Capability
Module 4 - Employee change competency
Introduction
From Module 1 in this series, front-line...
Why are sponsors so important? In all five of Prosci's benchmarking reports in change management...
Consistently, one of the biggest obstacles to change identified by participants in the our Best...
During the summer of 2009, Prosci will be releasing a number of "Five tips" tutorials. These...
Becoming a great leader of change is not easy - it involves learning new skills and using new tools...
Do you have the right environment and framework present for change management to be successful? The...
You might think that overcoming resistance to change with managers and supervisors is one of your...
Prosci first released a tutorial on dispelling change management myths in March of 2006. Here, we...
Resistance to change comes in many shapes and sizes, and it is manifested through all sorts of...
Building Enterprise Capability
Prosci is releasing a four-part series on "why change management" to provide several different...
Building Enterprise Capability
Prosci defines change management as the application of a structured process and set of tools for...
Upstream, midstream, and downstream: these are the three stages of change management that Prosci...
While attending Prosci's Experienced Practitioner Program, participants are asked to bring two case...
What is the Project Change Triangle™ (PCT) Model?
The PCT Analyzer is powered by the PCT Model....
Integrating Project Management
Managing change is becoming one of the most critical competencies your organization and your...
Building Enterprise Capability
With the increasing pace and importance of change, the ability to "out-change" your competition...
Building Enterprise Capability
We asked change practitioners what they would do differently regarding change management training....
Building Enterprise Capability
The field of change management can be confusing and sometimes complicated to research and study,...
Prosci defines change management as the application of a structured process and set of tools for...
It is a fairly common question - which changes need a plan for change management? Or, more...
Isn't resistance the natural reaction to change? In times of change, the natural reaction is to...
This blog provides the research foundation for the importance of sponsors and looks at three...
The success of any change is dependent upon the front-line employees adopting new behaviors or...
By increasing the focus on the individuals impacted by a project or initiative, change management...
In Prosci's experience, there is one particular type of change that is often overlooked when we...
Building Enterprise Capability
Five tips for: Building organizational change management competency
Change management practitioners and business leaders often underestimate the level of comfort with...
Executives and senior managers play a critical role in the outcome of a change. In Prosci's 2016...
Project management’s engagement with change management is an increasingly important contributor for...
Integrating Project Management
With the new launch of our “How To Integrate Change Management and Project Management” webinar...
"Change management takes change management." This may sound like a simplistic observation, even...
Throughout years of research and helping clients develop individual, project and organizational...
Throughout years of research and helping clients develop individual, project and organizational...
The following outline is designed to enable supervisors to create an information packet to use in...
Integrating Project Management
Throughout years of research and helping clients develop individual, project and organizational...
Return on Investment...
Managers and employees who persistently resist change over time create measurable impacts on a...
Reinforcement is more than checking a box that a change was done. There are three clear steps to...
There are five critical change management plans, but the coaching plan has the greatest impact on...
How do you reinforce a change once it has been implemented? The third phase of the Prosci...
I was recently discussing the ROI of change management with a colleague who expressed frustration...
Building Enterprise Capability
Ten years ago, Prosci began research and development...
Building Enterprise Capability
One of Prosci's Master Instructors, Butch Alligood, came to Prosci following a career in the United...
Since 2007, the top change management trend identified by participants in the Prosci Best Practices...
Integrating Project Management
As change management practitioners, we know that getting the project team on board with change...
Prosci's Resistance Checklist draws from benchmarking research with over 900 participants and the...
Building Enterprise Capability
How much change is too much? Change saturation conceptualizes how much change is going on in the...
Building Enterprise Capability
Organizations today are facing, and creating, more change than ever before. The frequency, number,...
Who are the faces and voices of change? Your immediate reaction might be the project leader. Or...
Managers and supervisors are crucial allies in times of change management. This group fulfills one...
Building Enterprise Capability
In a time where organizations are facing tremendous pressure to change - more frequently, more...
You and perhaps some of your coworkers are change management certified. Your organization’s...
Successful change happens when there is a focus on both the technical side of change and the people...
Planning & Executing, Getting Started
Have you experienced the transformative effect of change management on a project but are lacking...
You: "The results and outcomes of this project depend on employees embracing and adopting the...
Integrating Project Management
Change management can be applied to many types of business improvement programs - from radical...
The Prosci ADKAR Model is one of the most requested change management models in the world. By...
Change management's purpose is clear - to ensure that changes deliver intended results and outcomes...
Prosci Solutions & Trainings, Getting Started
On Friday, May 15, 2015, executive directors, staff and board members of Boys & Girls Clubs from...
Building Enterprise Capability
By Ric McCormick - Special guest author for the Change Management Learning Center
Working as a Lean...
Building Enterprise Capability
Leading organizations are starting to invest the time, energy and resources to build organizational...
Year after year, participants in Prosci's benchmarking studies identify greater recognition of the...
In several of Prosci's benchmarking studies, a top trend identified by study participants was a...
Building Enterprise Capability
As Prosci works with numerous clients tackling change management challenges, we spend time trying...
Projects risk potential failure when change management is thought of as only the responsibility of...
Building Enterprise Capability, Planning & Executing
Outlined using Prosci’s two decades of research in change management, the following capability...
One of the top emerging trends in the discipline of change management is the creation of permanent...
Many project teams are recognizing the need to effectively manage the people side of change on...
There are a number of ways anyone can get involved or be involved in change management throughout...
Here at Prosci, customers and consultants often ask for references or articles to help them make...
In Prosci's benchmarking studies, a top trend frequently identified by study participants is a...
Increasingly, change pracitioners are asking about the Return on Investment of managing change....
Building Enterprise Capability
The Prosci Project Change Triangle (PCT) is a model for successful executing and implementing...
Do you know what LIFO stands for? Last In, First Out. And it is a plague many change managers run...
Inspired by Simon Sinek’s Golden Circle, this tutorial will tackle three real challenges change...
Building Enterprise Capability
The value systems in business have undergone a gradual shift over the past 50 years. This shift is...
Building Enterprise Capability
Today, many organizations are working to build organizational change management capabilities and...
Building Enterprise Capability
The Prosci 3-Phase Change Management Process provides step-by-step instruction and research-based...
Building Enterprise Capability
Prosci developed the Change Management Maturity Model™ in 2004 following a study with over 150...
Prosci's change management approach is based on seven benchmarking studies conducted over the last...
The Prosci ADKAR Model was developed by Jeff Hiatt in 1996 and first published in a white paper...
Prosci and the Change Management Learning Center's final tutorial series of 2008 is titled...
During the summer of 2009, Prosci will be releasing a number of "Five tips" tutorials. These...
The people who have used change management ROI (CMROI) to make the case for change management are...
Building Enterprise Capability
By special guest contributor Victoria M. Grady, PhD
Preface by Tim Creasey:Dr. Victoria M. Grady...
Building Enterprise Capability
In the coming years, no other competency will be more important to your organization than the...
How do the values of an organization impact the approach to managing change?
The business world is...
The communication plan is one of the key tools available to change management professionals. In...
If you are right in the middle of a Six Sigma project and experiencing employee resistance or a...
Prosci began offering open-enrollment change management certification programs in October of 2003. ...
Making the Case, Planning & Executing
“The CMROI Calculator is a valuable tool. It re-frames the conversation around the ‘people...
Integrating Project Management
As change management has emerged over the two last decades, the interaction between change...
For 20 years, Prosci has been gathering data from change management practitioners around the world....
Making the Case, Planning & Executing, Getting Started
Have you read our tutorial on the five questions to ask to put change management in context? If...
Research & Trends, Planning & Executing
Robert Stise is the lead analyst for Prosci’s ninth change management benchmarking study, happening...
Speak with a Prosci professional to learn more about our research, training, resources, advisory services or how to partner with us.
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