Planning & Executing, Achieving Project Results
What happens when too many project changes begin to take a physical and emotional toll on your...
Planning & Executing, Getting Started
We can all agree that effective communication is critical to change management efforts. In fact,...
Engaging Organizational Roles, Achieving Project Results
Research demonstrates that sponsor engagement is the number one predictor of change management...
Making the Case, Building Enterprise Capability
Project teams today increasingly recognize the need to manage the people side of change on...
Building Enterprise Capability, Achieving Project Results
Success stories offer tremendous opportunities to learn from other change leaders. The decisions...
Making the Case, Getting Started
How do you typically introduce change management in conversations? And how does your audience shape...
Effective communications are critical to every change management project. As a change management...
Planning & Executing, Achieving Project Results
One of my favorite tactics for validating a change management approach is A/B testing. Whether it’s...
The success of any organizational change depends on impacted people and teams adopting new...
ADKAR, Achieving Project Results
Like many organizations, nonprofits struggle with how to support their people through new ways of...
Making the Case, Getting Started
Change and change management can seem interchangeable in organizations, but there are significant...
Building Enterprise Capability
Most of us are glad to see 2020 in the rearview mirror, but a new year won’t stop more changes from...
Building Enterprise Capability
Over the last few decades, the discipline of change management has evolved from ad hoc approaches ...
Research & Trends, Building Enterprise Capability
Organizational change continues to grow in volume and pace, and shows no signs of slowing down....
Making the Case, Getting Started
Why do we do change management? To build excellent plans? To abide by best practices in business?...
Engaging Organizational Roles, Achieving Project Results
If you’ve heard me speak on a Prosci webinar, you’ve probably heard me say that we are "people...
Prosci Solutions & Trainings, Building Enterprise Capability
At Prosci, we talk about the need to pivot around purpose during a crisis and to anchor to...
Resistance to change comes in many shapes and sizes, and it manifests through all sorts of employee...
Making the Case, Integrating Project Management
The disciplines of change management and project management are both necessary when executing a...
The changes we all endured this year impacted everything we do as organizations, as change...
Making the Case, Planning & Executing
Engaging Organizational Roles, Planning & Executing
One of the key roles of sponsors during any change is to build a coalition of support among...
Prosci Solutions & Trainings, ADKAR
Thanks to a skilled nurse, a supportive family, and the ADKAR Model, I overcame COVID-19 recently....
Research & Trends, Achieving Project Results
One of my secret weapons to improve organizational outcomes as a Change Advisor is data. As part of...
Many of us learned about gratitude as a social norm early in life when our parents taught us to say...
If you're just beginning to implement change management on a project, it's important to remember...
Engaging Organizational Roles, Achieving Project Results
At Prosci, we talk a lot about change practitioners—individuals who are actively involved in the...
Engaging Organizational Roles, Building Enterprise Capability
Like so many, I came to change management through a first career. Mine was the learning and...
Prosci Solutions & Trainings, Building Enterprise Capability
David Martinez is Senior Business Strategy and Analysis Manager for the Founder Department at...
Change is a universal human experience to which every single person in the world can relate. Yet,...
Prosci Solutions & Trainings, Building Enterprise Capability
If the volume and pace of today’s ever-changing priorities has highlighted the need to execute...
Resistance to change is a growing problem for organizations around the world, especially given the...
Planning & Executing, Achieving Project Results
Change management assessments are commonly touted by consultants as a key step in the change...
Building Enterprise Capability
Why should you bother with strategic alignment when you’re building change management capability?...
Prosci Solutions & Trainings, Getting Started
David Martinez is Senior Business Strategy and Analysis Manager for the Founder Department at...
Organizations that are focused on growing their change capability need flexibility in their...
Engaging Organizational Roles, Prosci Solutions & Trainings
Change practitioners are a diverse group. Some focus their change management skills on important...
Engaging Organizational Roles, Achieving Project Results
We are at a fascinating, unique time as every one of our organizations faces change in response to...
Engaging Organizational Roles, Achieving Project Results
Prosci research has consistently identified active and visible sponsorship as the number one...
Making the Case, Research & Trends
By now, most people understand the importance of handwashing to avoid contracting and spreading...
Engaging Organizational Roles, Building Enterprise Capability
After a series of conversations with executives and senior change leads over the past few weeks, it...
Engaging Organizational Roles, Building Enterprise Capability
Organizations everywhere are experiencing more change than ever, which is highlighting the need to...
Engaging Organizational Roles, Achieving Project Results
What do we know already about results and how change happens? How do we adapt and adjust our...
Engaging Organizational Roles, Achieving Project Results
Over the last few months, we have heard words such as “compassion,” “grace” and “empathy” when...
Engaging Organizational Roles, Achieving Project Results
When we ground our thoughts in what we know to be true, it can unlock creativity and the ability to...
ADKAR, Building Enterprise Capability
As organizations transition to the next phase of our new reality, change leaders around the world...
Engaging Organizational Roles, Achieving Project Results
During my change management career, I have trained, coached and collaborated with hundreds of...
Prosci Solutions & Trainings, Achieving Project Results
The involuntary digital transformation we are experiencing today has created chaos and opportunity...
Engaging Organizational Roles, Planning & Executing
During any change, the transition state is disorganized and unpredictable, but the pandemic has...
Making the Case, Engaging Organizational Roles
When I chat with participants at our Change Management Certification Programs, they often ask me...
Who does what during a change? As a change practitioner, how can you help these individuals...
Sometimes we change because we want to. Sometimes we change because we have to. Due to COVID-19,...
During times of crisis, the term “resilience” comes up a lot. Resilience is often thought of as...
Crafting a compelling why for your change is more important than ever. People are working through...
Research & Trends, Planning & Executing
Being involved early in a change is always a good thing. In fact, Prosci research shows a direct...
We’re leading through unprecedented change right now. It’s likely that your organization was...
The constant influx of new information about COVID-19 is causing change management practitioners to...
Social distancing and stay-at-home orders have amplified the Knowledge-to-Ability gap in...
The types of changes we're seeing from COVID-19 began as a common call to address the threat to our...
As businesses, we’re leading through unprecedented change right now. While most organizations were...
If the thought of virtual training conjures images of dull videos and scripted lessons, think...
COVID-19 has compelled organizations around the world to implement urgent changes, including...
Engaging Organizational Roles, Planning & Executing
In times of crisis, the biggest challenges leaders face go well beyond financial pressures and...
COVID-19 has required organizations everywhere to respond quickly to shifting conditions. At such a...
Engaging Organizational Roles, Research & Trends
Working remotely may be routine for some, but it can pose a social challenge for change management...
ADKAR, Achieving Project Results
Within the software-as-a-service (SaaS) industry, customer success professionals focus on building...
Engaging Organizational Roles, Building Enterprise Capability
Prosci Solutions & Trainings, Research & Trends
Tim Talks is an ongoing series of short videos featuring conversations between Tim Creasey, our...
Making the Case, Research & Trends
As more and more antibiotic-resistant bacteria strains and new viruses cause pandemic issues,...
ADKAR, Achieving Project Results
To say that change management takes change management may sound overly simplistic, especially to an...
Making the Case, Building Enterprise Capability
Today’s enterprises know that times have changed. We’re experiencing bigger, more complex changes...
Making the Case, Getting Started
When we ask change practitioners about trends they're seeing in change management, greater...
Making the Case, Integrating Project Management
Following a keynote speech at the 2019 PMI China Congress entitled, "How to Use Change Management...
Making the Case, Getting Started
One of the most common objections to change management is the misguided belief that communications...
Making the Case, Research & Trends
Today's fast pace and high volume of change has made change management a popular topic for many...
Making the Case, Building Enterprise Capability
Building change management competency requires a shift in focus. Instead of deploying change...
Engaging Organizational Roles, Building Enterprise Capability
Tim Talks is an ongoing series of short videos featuring conversations between Tim Creasey, our...
Planning & Executing, Achieving Project Results
Effective change management always includes reinforcement, but projects often overlook this step,...
Building Enterprise Capability, Achieving Project Results
SURA Asset Management is a Latin American financial services leader and part of Grupo SURA, which...
Engaging Organizational Roles, Building Enterprise Capability
Tim Talks is an ongoing series of short videos featuring conversations between Tim Creasey, our...
Making the Case, Achieving Project Results
The need for greater recognition of change management and its value often tops the list of trends...
Building Enterprise Capability, Planning & Executing
Our clients depend on their enterprise change capabilities to manage the volume and pace of change...
Building Enterprise Capability
Leading organizations are starting to invest the time, energy and resources required to build...
Building Enterprise Capability, Planning & Executing
Many organizations struggle to demonstrate measurable progress on their efforts to build change...
Making the Case, Achieving Project Results
When change managers blend change management seamlessly into the fabric of key projects, our...
Building Enterprise Capability
Tim Talks is an ongoing series of short videos featuring conversations between Tim Creasey, our...
Making the Case, Building Enterprise Capability
Building an organizational competency to manage change is not like installing a new technology or...
Building Enterprise Capability
Many organizations are applying change management to specific projects and initiatives. The most...
The Prosci 3-Phase Process has been around for over a decade. Phase 2 – Managing Change focuses on ...
This month Prosci launched Tim Talks, an ongoing series of 5-minute videos featuring conversations...
The Prosci ADKAR® Model is a framework for managing and understanding individual change. The model...
Prosci Solutions & Trainings, Building Enterprise Capability
Prosci’s global leadership in change management has steadily grown in recent years. In 2009, we...
When we think of change management, we typically envision the actions we take, such as...
Making the Case, Getting Started
As we enter the second half of the year, the need for change management is greater than ever....
When the people side of change is ignored or poorly managed, the project and the organization take...
Prosci Solutions & Trainings, Building Enterprise Capability
Mike Prazniak is a change practitioner and instructor working in the Revenue Cycle Program...
Prosci Solutions & Trainings, Building Enterprise Capability
Jeremy Sparks leads the organizational change management practice at a Fortune 100 company. The...
Prosci Solutions & Trainings, Building Enterprise Capability
Alistair Lowe-Norris is the leader of global strategy for Adoption and Change Management at...
Prosci Solutions & Trainings, Research & Trends
The discipline of change management is rapidly growing and with it, the change management job...
Building Enterprise Capability, Achieving Project Results
First of all, congratulations to the University of Virginia Cavaliers for winning the 2019 NCAA...
Prosci Solutions & Trainings, Research & Trends
The Association of Change Management Professionals (ACMP) held its annual conference in Orlando...
Change, our favorite topic around here, is happening at Prosci in full force. We’re happy to...
If you're just beginning to implement change management on a project, it's important to remember...
Since 1994, Prosci has been listening to and engaging with clients around the world to help people...
Prosci Solutions & Trainings, Research & Trends
One of the genuine joys that I get in my job as Research Product Family Coordinator at Prosci is...
Prosci Solutions & Trainings, Getting Started
Is certification really necessary? Doesn’t experience alone qualify us? I understand the quandary,...
Over the past 20 years, the use of structured methodologies for managing the people side of change...
Engaging Organizational Roles, Getting Started
At a project’s outset, change practitioners rightly spend considerable energy identifying...
Engaging Organizational Roles, Getting Started
Active and visible sponsorship is the single greatest contributor to the success of a change...
Engaging Organizational Roles, Planning & Executing
Sponsors need change management practitioners, and practitioners need sponsors. Each provides the...
Change occurs as a process, not as an event. Organizational change does not happen instantaneously...
Building Enterprise Capability, Getting Started
Want to know how to engage your sponsors and increase their change management awareness? This...
You may already know the ABCs of sponsorship—Active and visible participation, Building a...
Engaging Organizational Roles, Building Enterprise Capability
In my role at Prosci, I have the privilege of working with senior executive teams across all...
As a senior executive, sponsor of change, and Executive Instructor for Prosci Canada teaching...
How do you establish the scope of change management, and why does it matter? By creating a working...
Prosci Solutions & Trainings, Achieving Project Results
With another new year approaching, it’s time to start thinking about new goals for change...
Managing and supporting front-line employees through change is essential for the success of your...
Do you know how to prepare for change? The Prosci methodology begins not with change management...
Prosci Solutions & Trainings, Achieving Project Results
For over a decade, Prosci research participants have reported that engaging impacted employees in...
Prosci Solutions & Trainings, Achieving Project Results
Managers play critical roles in times of change. In fact, two decades of Prosci research and our...
Research & Trends, Planning & Executing
Last time we explored what can happen when there is no effort to actively sustain a change (SPOILER...
Research & Trends, Planning & Executing
Recently, we talked about what change managers do to confront active, loud and direct resistance to...
While the data is quite clear that your projects will be more successful with change management,...
Prosci Solutions & Trainings, Achieving Project Results
Change initiatives often produce confusion and ambiguity both for us as change practitioners and...
Prosci Solutions & Trainings, Achieving Project Results
Over a decade of research supports that projects with excellent change management are six times...
Prosci Solutions & Trainings, Achieving Project Results
Many organizations are looking to build enterprise-wide change management capabilities and equip...
Research & Trends, Planning & Executing
I have reached that stage in my life where all my close friends and family members have at least...
Research & Trends, Planning & Executing
Growing up, my mother constantly struggled to get things to stick with me, a fact she brings up on...
Building Enterprise Capability, Planning & Executing
“Priority is the function of context,” says Stephen Covey. So how do you position the value of...
Integrating Project Management
Supply chain projects often demand significant resources to complete, so managing them effectively...
Planning & Executing, Getting Started
You’ve probably heard about the four C’s of diamonds: color, clarity, cut and carat weight....
Planning & Executing, Getting Started
I spend a significant portion of my time working with new change practitioners following Prosci’s...
How can you obtain the skills to keep up with bigger, faster and more complex change? What is the...
ADKAR, Research & Trends, Getting Started
Once people understand the Prosci ADKAR® Model, they tend to fall in love. They shamelessly wear...
Building Enterprise Capability
As urban gardening continues to grow in popularity, people have become increasingly creative in how...
Building Enterprise Capability, Getting Started
Want to know how to engage your sponsors and increase their change management awareness? Below is a...
Building Enterprise Capability
In today’s global marketplace, organizations that can change more effectively domestically and...
Building Enterprise Capability
Do you need to build buy-in for an Enterprise Change Management deployment at your organization?...
Building Enterprise Capability
Alistair Lowe-Norris leads the global strategy for Adoption and Change Management at Microsoft....
The magnitude of a given change will impact how employees react and how you should manage the...
Do you have a project sponsor named, but lack the true sponsorship you need to succeed?
When...
Building Enterprise Capability
DSV Global Transport and Logistics offers transport services worldwide and employs around 44,000...
Employees fall into three groups when faced with change. Group 1 is open and willing to change and...
Building Enterprise Capability
Oshkosh Corporation is a global manufacturing company that designs and builds the world’s toughest...
How will organizations embrace change management this year? And next year? And the year after that?...
The annual Change Management conference by the Association of Change Management Professionals is...
Building Enterprise Capability
“This has been really informative, but my plate is really full, and I need to get back to the...
ADKAR, Research & Trends, Getting Started
A structured approach to the change process is a critical concept in developing a successful and...
Prosci Solutions & Trainings, Research & Trends
As we prepared for the release of our tenth Best Practices in Change Management report over twenty...
The resounding theme from two decades of change management best-practices research is that...
ADKAR, Research & Trends, Getting Started
Managers have always been a key lever to success in change management work. They are the frontline...
ADKAR, Research & Trends, Getting Started
Since the beginning iterations of Prosci’s change management research, we’ve known about the...
Building Enterprise Capability
Many industry-leading organizations are building change competency and solidifying their change...
Once you’ve hired a new change management practitioner or team member, how do you ensure they have...
The path of organizational change is littered with good ideas that never delivered on the results...
ADKAR, Research & Trends, Getting Started
Peter Drucker famously observed, “what gets measured gets managed.” In the change space,...
ADKAR, Research & Trends, Getting Started
Integrating change management and project management has been an area of study for over a decade at...
Research & Trends, Integrating Agile
To respond to recent changes, organizations are deploying Agile methods and mindsets using...
Research & Trends, Integrating Agile
“In a project using an Agile method, change management must adapt and be flexible. In related...
There are many people you may have discussions with regarding change management. To be effective,...
ADKAR, Research & Trends, Getting Started
In our age of innovation and sophistication, I am always amazed by the power of the throw-back. We...
ADKAR, Research & Trends, Getting Started
When people do not share a common language, it can lead to confusing, even hilarious results....
Change management as a discipline is almost unrecognizable when it comes to new opportunities for...
Prosci Solutions & Trainings, Building Enterprise Capability
Building role-based individual change competencies is an essential aspect of growing an enterprise...
How do you know if your change management approach is set up to succeed? Using the Prosci...
Integrating Project Management
In brief: you can build greater buy-in and understanding of change management with project managers...
In study after study, Prosci has seen a common denominator to successfully transitioning...
Planning & Executing, Getting Started
Changes ultimately come to life through the individuals who have to do their jobs differently as a...
Each month, Prosci delivers over 30 Change Management Certification Programs. In order to...
Building Enterprise Capability
Change management's purpose is clear - to ensure that changes deliver intended results and outcomes...
Building Enterprise Capability
We receive inquiries every day from organizations looking to build enterprise-wide change...
Prosci Solutions & Trainings, Research & Trends
Where were you in 2004? The answers among us will be wide reaching but perhaps we all had one thing...
While the data is quite clear that projects will be more successful if you apply change management,...
The idea of change occurring in three distinct phases can be found in most change management...
How do you introduce change management to the stakeholders of a project you are supporting? Below...
Research & Trends, Integrating Agile
Imagine that you, an experienced change management practitioner, are assigned a new change...
Leading organizations are realizing that the ability to deliver results in times of change is a...
Organizations are developing change management as a core competency, a trend that will carry...
The pace of change is increasing and with it the demand for experienced change leaders. How can you...
Prosci Solutions & Trainings, Research & Trends
Change management has made many important strides over the course of the last several years. One of...
Building Enterprise Capability
As change management professionals, we are constantly reminding our colleagues, clients and leaders...
The research tells us that projects with excellent change management are 79% more likely to meet or...
As more companies in the utilities industry implement technological changes, culture changes or...
Building Enterprise Capability, Planning & Executing
Building an enterprise change capability is tricky business. One of the many challenges leaders on...
The Prosci ADKAR Model gives us the five sequential outcomes individuals must achieve in order to...
In the Prosci ADKAR Model, knowledge and ability are two distinct elements. Knowledge of how to do...
Prosci Solutions & Trainings, Research & Trends
Now more than ever, organizations are increasing their use of technology and looking to leverage...
I don’t know about you, but when I’m crossing a bridge, I want it to be solid. I am not one of...
Fortune Magazine recognized Prosci as one of the top 20 Best Places to Work in Consulting and...
Last week, change management professionals from around the globe converged on Dallas, TX, for the...
In our last post, we talked about the importance of building awareness of the need for a change,...
I was one of those dogged (or, as I like to think, “passionate”) children who did not change easily...
Prosci Solutions & Trainings, Building Enterprise Capability
Earlier this month, Google’s CIO Ben Fried commented on stage at the Forbes CIO Summit that Google...
We all know that culture has a huge impact on our change management projects. To reinforce this,...
Making the Case, Achieving Project Results
As change managers, we often find ourselves explaining what change management is and why it is...
Two members of the Prosci team authored an innovative chapter on a new Change Scorecard for the...
In the 2013 change management benchmarking study, we asked participants for their insights...
Building Enterprise Capability
More change is happening and at a faster rate. Change is also becoming more complex and requires...
Building Enterprise Capability
Recent research shows that permanent change management jobs are on the rise. But where has the...
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