Project management’s engagement with change management is an increasingly important contributor for success. While there’s a lot to read about integration, here are three quick tips to help integration go smoothly:
1. Engage Teams on the Value and Role of Change Management
Both project management teams and change management teams want their projects to succeed. In order to work together, they need to have the same understanding of success. This shouldn’t be different across the two teams, as both are different sides of the same project: the technical and logistical side (project team) and the people side (change management team). In fact, the goals should be identical or at least complementary. For example, the project should be completed by X date and with X amount of money, the solution should be used at 90% efficiency at X time, etc.
Having trouble outlining what success looks like for this initiative? Here are a few questions to get you started.
3. Keep Change Management Structured
Project management brings a structured process and set of deliverables to the technical side of change. Change management should also bring a structured process and set of deliverables to the people side of change. That means talking about the Prosci ADKAR Model and the Prosci 3-Phase Process, among other things. As for deliverables, you need to know what you bring to the table: readiness assessments, stakeholder engagement plans, sponsorship roadmaps, and a higher percentage of adoption and usage, among other things.
And while having our own structure for change management is great, it is even better to put change management processes into familiar project management timelines and terms. With these three tips, you are three steps closer to a successful and important integration of the two sides of a project: the technical side, and the project side.
Tim Creasey is Prosci’s Chief Innovation Officer and a globally recognized leader in change management. His work forms the foundation of the largest body of knowledge in the world on managing the people side of change to deliver organizational results.