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The Role of Managers in Change Management

In study after study, Prosci has seen a common denominator to successfully transitioning individuals through change. This common thread is a person who plays a vital role in change, and has great influence over an individual employee changing.

Change Sponsor: Key Activities and Common Mistakes

Research results clearly point to active and visible executive sponsorship as the number one success factor for major change initiatives. Unfortunately, many executives are not aware of this benchmarking finding, and even those that are aware of the importance of their role often do not understand what effective sponsorship looks like. In this benchmarking study, we asked participants to define the roles of executive sponsors, and to list the mistakes to be avoided.

Enabling Managers to Become Great Change Leaders

You might think that overcoming resistance to change with managers and supervisors is one of your most important challenges during change. The first two findings from the 2007 Best Practices in Change Management benchmarking report actually support this assumption:

Creating Successful Coaching with the ADKAR Model

The success of any change is dependent upon the front-line employees adopting new behaviors or responsibilities. But nothing will happen without coaching from their supervisors. This blog presents the essential steps to enable supervisors to coach their front-line employees successfully through change.

3 Roles of a Change-Competent Executive

Executives and senior managers play a critical role in the outcome of a change. In Prosci's 2016 Benchmarking Report executive sponsorship was overwhelmingly cited as the greatest contributor to project success. In today's competitive marketplace, executives must create a culture and environment where change is seen as "business as usual." A change-competent organization needs a value system and culture that embraces change - and the executive plays a key role in creating this environment.

Communications outline for managers


The following outline is designed to enable supervisors to create an information packet to use in their employee coaching sessions. It outlines the most important messages supervisors can send to build employee awareness. Often times this information is forgotten or omitted from coaching sessions, but it is vital to the success of the change among employees. In order to accomplish the best results in your coaching sessions use this communication packet along with the ADKAR Model.

Why you need to start leveraging front-line managers

Managers and supervisors are crucial allies in times of change management. This group fulfills one of the two "employee-facing" roles in change management, directly engaging employees who are being impacted by a project or initiative. Unfortunately, this key group is often overlooked on a number of dimensions. This tutorial presents why this group is so important, the roles they are expected to play in times of change and two potential ways they are overlooked in times of change.

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