Latest blog articles

Thought Leader Spotlight: Jean-Claude Monney, Former Chief Knowledge Officer at Microsoft Services

Jean-Claude Monney is a seasoned executive and leader in the knowledge management and digital transformation space, as well as a teacher, speaker and digital transformation coach. In our interview below, he discusses what first introduced him to change management, how he’s seen the discipline influence the business world, and where he sees it going.

Project Success: Workday HCM Integration and Implementation at The Texas A&M University System

In 2015, the Texas A&M University System was still reliant on a payroll system that was 35 years old, expensive to maintain, and difficult to adapt. Additionally, this system no longer followed business best practices. The A&M System selected Workday as the right cloud-based software for their new human capital management system. Workday would integrate HR, payroll, and other solutions and would also simplify and standardize processes while minimizing overhead.

Success Spotlight: Change Management Instructor at Florida Hospital

Mike Prazniak is a change practitioner and instructor working in the Revenue Cycle Program Management Office (PMO) at Florida Hospital. In 2015 Mike realized a personal and professional goal of becoming a Prosci-Certified Advanced Instructor (PCAI).  In addition to leading major change initiatives and certifying over 100 practitioners, Mike has also worked to establish change management competency as one of the core attributes of the Revenue Cycle department. Mike is an active member of the Association of Change Management Professionals (ACMP) Global and serves as a founding member of the ACMP Florida chapter, where he currently serves as Chair of Membership, Communications and Events.

Success Story: European Property Management Group Succeeds with New Division

Coor Service Management delivers services in both hard and soft facility management to customers in Sweden and throughout Northern and Eastern Europe. In 2015, Coor established a new division: Coor Property. They partnered with Human Univerz, a Danish change management firm and partner with Prosci, to apply the Prosci change management methodology and Appreciation at Work resources to the new division.

Success Spotlight: Training Facilitator at Airbus

Airbus is a global leader in aeronautics, space and related services. In 2016, it generated revenues of € 67 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, and is one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Success Story: SYKES Embraces Change Management

Sykes Enterprises Incorporated (SYKES) is a digital marketing and customer service global outsourcer, providing customer-engagement services to Global 2000 companies. With global headquarters in Tampa, Florida, SYKES’ sophisticated solutions satisfy the needs of major companies around the world, primarily in the communications, financial services, technology and healthcare industries. 

5 Questions to Ask to Get Buy-In for Change Management

“Priority is the function of context,” says Stephen Covey. So how do you position the value of change management in the right context so that it gets the priority it needs?

Think about what you describe when you make the case for change management. How is change management viewed by your project leaders? Is it seen as an optional add-on rather than a vital contributor to the project’s success? Do you spend the conversation talking about change management activities, like communication and training, or do you focus on change management’s contribution to overall project results and outcomes?

Success Story: Academic Health System

In late 2015, a health system based in Chicago, Illinois, announced that it was integrating two new organizations. This expanded the system’s presence to multiple hospitals and nearly 100 locations.

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