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Success Story: European Property Management Group Succeeds with New Division

Coor Service Management delivers services in both hard and soft facility management to customers in Sweden and throughout Northern and Eastern Europe. In 2015, Coor established a new division: Coor Property. They partnered with Human Univerz, a Danish change management firm and partner with Prosci, to apply the Prosci change management methodology and Appreciation at Work resources to the new division.

Success Spotlight: Training Facilitator at Airbus

Airbus is a global leader in aeronautics, space and related services. In 2016, it generated revenues of € 67 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, and is one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Success Story: SYKES Embraces Change Management

Sykes Enterprises Incorporated (SYKES) is a digital marketing and customer service global outsourcer, providing customer-engagement services to Global 2000 companies. With global headquarters in Tampa, Florida, SYKES’ sophisticated solutions satisfy the needs of major companies around the world, primarily in the communications, financial services, technology and healthcare industries. 

5 Questions to Ask to Get Buy-In for Change Management

“Priority is the function of context,” says Stephen Covey. So how do you position the value of change management in the right context so that it gets the priority it needs?

Think about what you describe when you make the case for change management. How is change management viewed by your project leaders? Is it seen as an optional add-on rather than a vital contributor to the project’s success? Do you spend the conversation talking about change management activities, like communication and training, or do you focus on change management’s contribution to overall project results and outcomes?

Success Story: Academic Health System

In late 2015, a health system based in Chicago, Illinois, announced that it was integrating two new organizations. This expanded the system’s presence to multiple hospitals and nearly 100 locations.

When Should You Use a Change Management Readiness Assessment?

Change management assessments are commonly touted by consultants as a key step in the change management process. Are they necessary? What is the value of these assessments and when should they be used?

Success Story: Multinational Logistics Organization Enables Growth Through Change Capability

Crowley Maritime Corporation is a U.S.-owned and operated marine solutions, transportation and logistics company providing services in domestic and international markets. Crowley is a complex organization made up of six business units with approximately 6,000 employees. It operates in over seven countries for over two billion dollars in annual revenue.

Integrating Change Management at the Project and Individual Levels

Change management's purpose is clear - to ensure that changes deliver intended results and outcomes by addressing one of the most critical elements of successful change, the people side of change.

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