Latest blog articles

Using the ADKAR Model as a Structured Change Management Approach

A structured approach to the change process is a critical concept in developing a successful and sustainable organizational change strategy. Organizations that employ a structured process within their change strategy benefit from a smoother transition, increased adoption rate, and higher implementation rates amongst impacted groups. Industry-leading organizations leverage a structured change approach to create a formal and dependable process that is replicable throughout the organization on all projects. One crucial element in building a successful and sustainable change strategy is dedicating a portion of your structured approach to the individual employee and their success.

4 Frequently Asked Questions at Change Management Certification

Since 1994, Prosci has been listening to and engaging with clients around the world to help people embrace and adopt change. Every day our training team, program advisors and account managers respond to questions and guide change professionals to achieve their desired outcomes informed by our best practice research and client success experiences. Below are four questions we hear frequently, the context for the questions, and the answers.

5 Tactics for Engaging Effective Sponsors

The loudest resounding theme from two decades of change management best practices research is that executives and leaders play a pivotal role in change.  Active and visible change sponsorship is the number-one success factor for creating successful change outcomes.

Change management practitioners, in turn, play an important role in enabling and supporting change sponsors in their sponsorship role. When change management teams support sponsors effectively, they become a vital partner to executives in the achievement of successful change outcomes. Below is a selection of research findings on best practices for engaging executives and senior leaders in their role as change sponsors and helping them understand what activities great change sponsors perform.

Empowering Managers with the ADKAR Model

Managers have always been a key lever to success in change management work. They are the frontline troops in helping get their employees through a change successfully. Prosci’s research has continued to demonstrate that employees want to hear about change from their managers, managers can help proactively mitigate employee resistance, and having managers bought into the why of a change is crucial for success. The Prosci ADKAR Model is a uniquely valuable tool that, when used successfully, can help managers positively impact a change.  In Prosci’s Applications of ADKAR research effort, change practitioners shared their experience, insights and advice on empowering  managers with the ADKAR Model (read the full research report here).

Equipping Senior Leaders with the ADKAR Model

Since the beginning iterations of Prosci’s change management research, we’ve known about the importance of senior leader engagement on a project. Nearly every change manager has navigated the tension between understanding the importance of senior leader engagement on a project and the difficulty of getting this necessary engagement. What is more, it is not enough to have senior leaders involved in a change project. We must ensure that they are equipped with the tools that they need to be effective, active, and visible leaders throughout the project.

Using the ADKAR Model to Measure Change Success

Peter Drucker famously observed, “what gets measured gets managed.” In the change space, measurement has often been an elusive frontier. With its individual and results orientation, the Prosci ADKAR Model is uniquely valuable as a measurement mechanism. In Prosci’s Application of ADKAR research effort, change practitioners shared their experience, insights and advice on using the ADKAR Model as a measurement framework. And, as it turns out, it works –two thirds of participants using the model as a measurement framework said it was extremely effective. As one participant noted, “ADKAR allows you to measure where individuals are in the change process so change management activities can be tailored and timely.”

Using the ADKAR Model to Integrate Change Management and Project Management

Integrating change management and project management has been an area of study for over a decade at Prosci. While some people seem to think that project management and change management have a rivalry akin to the Capulets and Montagues, we do not believe that to be the case. Previous research tells us that integrating these disciplines leads to more effective change management. More effective change management, in turn, leads to a higher likelihood of project outcomes being achieved.

Using the ADKAR Model to Facilitate Individual Change

In our age of innovation and sophistication, I am always amazed by the power of the throw-back. We post old pictures on social media in honor of “throw-back Thursday.” We sing and dance along with throw-back songs (which, for me, is early nineties pop music). We look back at old year books or family photo albums. There’s a reason we love throw-backs: they feel comfortable and familiar, but they also take us back to our roots and our formative experiences. It’s a powerful thing to return to where we came from.

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