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Change vs Change Management

Change and change management. On the surface, these terms may seem interchangeable. However, there is a significant and important difference between change and change management. When there is no clear delineation, the result is confusion and lack of clarity on what is needed to move an initiative forward. The better we can separately define and address change and change management, the better position we will be in as change management practitioners with a clearer scope and shared sense of direction and purpose.

Using the ADKAR Model as a Common Language for Change

When people do not share a common language, it can lead to confusing, even hilarious results. Consider the classic Abbott and Costello skit “Who’s On First,” where both comedians are saying the same words but meaning completely different things. While this conundrum makes  for great comedy, it can cause real problems in our organizations. And lack of a common language doesn’t just manifest in people assigning different meaning to the same word; it can also result in people using vastly different terms to describe the same thing. This can cause frustration, misunderstanding, and decreased efficiency as people decipher each other’s language.

Infographic: New Data on How the ADKAR Model Drives Change

Once people understand the Prosci ADKAR Model, they tend to fall in love. They shamelessly wear ADKAR glasses at conferences, start using ‘ADKAR’ as a verb (e.g., “I just ‘ADKAR-ed’ that senior leader big time!”) - and I’ve had more than one person threaten to get an ADKAR tattoo. Why are people so fanatical about the ADKAR Model? We set out to answer this question, and understand how change professionals are using it in new and unique ways, in the Applications of ADKAR research study. 

Success Story: SYKES Embraces Change Management

Sykes Enterprises Incorporated (SYKES) is a digital marketing and customer service global outsourcer, providing customer-engagement services to Global 2000 companies. With global headquarters in Tampa, Florida, SYKES’ sophisticated solutions satisfy the needs of major companies around the world, primarily in the communications, financial services, technology and healthcare industries. 

Prosci Advanced Certifications and the CCMP

Change management as a discipline is almost unrecognizable when it comes to new opportunities for change professionals. The industry has taken large strides to become a formal discipline within the last decade. Prosci alone has certified over 45,000 change practitioners in the Prosci Change Management Certification Program. In the 2016 edition of Best Practices in Change Management, participants pointed to an increasing number of their organizations creating permanent positions for change management professionals.

Advanced Change Management Roles in an ECM Setting

Building role-based individual change competencies is an essential aspect of growing an enterprise change capability. Roles at the enterprise level are responsible for bringing a change management capability to life. But what specific roles—and what enhanced skillsets within these roles—do you need to build an enterprise change management capability?

Checklist for Your Change Management Approach

How do you know if your change management approach is set up to succeed? Using the Prosci change management methodology as a foundation, we’ve created an easy-to-use Checklist for Your Change Management Approach you can use on your initiatives and changes. In this checklist, you will examine these elements of your change management strategy:

5 Questions to Ask to Get Buy-In for Change Management

“Priority is the function of context,” says Stephen Covey. So how do you position the value of change management in the right context so that it gets the priority it needs?

Think about what you describe when you make the case for change management. How is change management viewed by your project leaders? Is it seen as an optional add-on rather than a vital contributor to the project’s success? Do you spend the conversation talking about change management activities, like communication and training, or do you focus on change management’s contribution to overall project results and outcomes?

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